Terms and Conditions
The terms that apply to electrical work carried out by Sparks Electrical Contractors.
About these terms
These terms apply to all electrical work carried out by Sparks Electrical Contractors. By accepting a quote you agree to these terms.
Quotes
Quotes are free and valid for 30 days. They are based on the information available at the time of the visit. If hidden problems are found once work starts, we will explain them and agree any extra cost with you before continuing.
Bookings and deposits
A deposit may be requested to secure a booking for larger jobs. If you need to rearrange, please give at least 48 hours notice.
Payment
Unless agreed otherwise, payment is due on completion. We accept bank transfer and card payments. Certificates are issued once the account is settled.
Materials and access
Materials remain our property until paid for in full. You agree to provide safe access to the property and to the areas where work is being carried out.
Guarantee
Our workmanship is guaranteed for 12 months from completion. Manufacturer warranties apply to materials and products. The guarantee does not cover damage caused by misuse, alterations by others or fair wear and tear.
Your statutory rights
Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015. If you book work at your home following a visit, you may have a 14 day cancellation period, which we will explain when you book.
Complaints
If you are unhappy with any aspect of our work, please contact us first so we can put it right. If we cannot resolve the issue, you may refer it to our registration body.
These terms are a template. Please review them with your own advisers before use.